Terms & Conditions For Purchases on ClearSK.com

Terms & Conditions For Purchases On ClearSK.com

Thank you for your purchase from www.clearsk.com. The purchase is fulfilled by ClearSK Group (herein referred to as “ClearSK”, “we””). ClearSK.com seeks to offer members the best treatments at best prices. The savings are possible because this is a self-checkout service and purchases are subject to the following Terms and Conditions.

By completing the payment, you acknowledge that you have read, understood and accepted these Terms and Conditions, and you agree that this forms a legally binding contract between you and ClearSK.

  1. Redemption of purchased treatments/products
    a) Medical grade items can only be purchased by existing customers with a prior medical consultation. Please ensure your orders are correct before purchasing. We will not be able to amend orders once they are submitted.
    b) A minimum of 3 working days is required before the in-clinic treatment(s) can be redeemed at our clinics. This is because orders on csksgp.com operate on a pre-order basis, resulting in savings that we pass on to customers. 
    c) Home-use products will be delivered directly from our warehouse to your designated address within 5 working days. There will be strictly no collection from our clinics. In the event the product you want is out of stock, we will contact you for alternative arrangements. 

There will be a flat delivery fee of $5 per order of home-use products.

  1. Expiry Dates
    a) All single/ala-carte treatments bought on csksgp.com have an expiry of 3 months. An extension of 3 months is allowed upon topping up the difference to non-member prices.
    b) All treatment packages bought on csksgp.com have an expiry of 6 months. An extension of 6 months is allowed upon topping up the difference to non-member prices. The 6-month expiry is for customers to keep to the prescribed consistency and duration for the best results from our treatments.

  2. CSK Points
    a) 1 CSK point is earned for every $1 purchased on csksgp.com. The number of CSK points is computed based on the nett amount paid after deducting discounts and points redemption. 20 CSK points = $1 cash value that can be used to pay for products/treatments on Csksgp.com. A maximum of 50% of in-clinic treatments value and 100% of home-use products value can be paid with CSK points.
    b) CSK points will not be earned for sales items. CSK points cannot be used to pay for sales items.
  1. Out-of-stock products/treatments
    a) We shall make every effort to ensure product(s)/treatment(s) displayed at Csksgp.com are in stock. If from time to time any product/treatment become out of stock, we reserve the right to offer alternative product(s)/treatment(s) of similar value. All orders are subject to confirmation of final availability. We reserve the right to reject any order in the event that any of the products or treatments ordered are unavailable. 

  2. Communication with ClearSK members
    a) All communication on redemption of gifts/free treatments and members promotions will be done via email or SMS/Whatsapp. Please check to ensure your profile is accurate and updated : Delivery Address / Email Address / Mobile contact. Your info can be updated via your csksgp.com account.

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